AmericInn by Wyndham Johnston Des Moines

I am grateful to Booking.com for providing the AmericInn by Wyndham at Johnston's front desk number so clearly and as a phone call link on my booking information and receipt, as I needed that number at hand more than once. I needed to adjust my reservation, even after confirmation, and called the front desk number to discuss my options with Paula. About five hours following checkout, I had completed my activities in Des Moines and was headed home when I realized that I had left my raincoat in my room. I again called the front desk number to discuss the matter with Allison. When I needed assistance, Paula and Allison both listened carefully and did everything to meet my needs, solve my problems, and confirm that the honest staff had found and protected my raincoat. I couldn't have been more pleased when them and with our breakfast attendant who helped with my request for hot water for tea when I found none provided near the tea bags and coffee carafes.

Clean and comfortable beds. Great water pressure, and the room had a big tub/ shower. A microwave and refrigerator were available. Breakfast was included and was typical. Good coffee. The woman at the front desk was very friendly. I was pleasantly surprised because it was so affordable. The only negative was the $25 pet fee, but even with that, it was a good value compared to competitors. They have a nice pool and exercise room.

Room was clean, bed was very comfortable, shower had good pressure, and the breakfast was very good.

Oddly the towels! I meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry. Do tell: what's the secret?!

Good place to stay for the weary traveler. Very quiet. The window faced the pool area, which I thought would be bad, but it kept the highway noise out. When I checked-in, the front desk attendant was nice enough to give me two bottles of water after asking if there was water available. I really appreciated it.